FAQ
What is The Present?
The Present is a silent annual clock that completes one full revolution every 365.24 days, revealing the year as a single, continuous shape.
Does it show the time of day?
No. It shows your position within the year.
Does it arrive already set?
Yes. The Present arrives already set to the present moment.
How long does it run?
It is engineered to operate continuously for decades on the installed batteries.
What is covered by the 25 year warranty?
25-Year Warranty
We stand behind the quality and craftsmanship of every timepiece we make.
The Present is covered by a 25-year warranty against defects in materials, workmanship, and normal operation. If a covered issue arises, we will repair, refurbish, or replace the timepiece at our discretion.
Customers are responsible for shipping costs to and from our studio in Burlington, VT USA.
The warranty does not cover damage caused by misuse, improper installation, modification, accidents, impact, or falls from the wall.
If damage is not covered by the warranty, we will do our best to repair or refurbish the timepiece at the customer’s expense.