FAQ
What is The Present?
The Present is a silent annual clock that completes one full revolution every 365.24 days, revealing the year as a single, continuous shape.
Does it show the time of day?
No. It shows your position within the year.
Does it arrive already set?
Steel + Glass arrives already set. Matte editions require a simple, one time manual set by the owner.
How long does it run?
It is engineered to operate continuously for decades on the installed batteries.
What is covered by the warranty?
We stand behind the quality and craftsmanship of every timepiece we make.
The Present is constructed using original components engineered for long-term operation. If your timepiece develops a defect in materials, workmanship, or normal operation, we will, at our discretion, repair, refurbish, or replace it at no charge for as long as you own it.
The customer is responsible for all shipping and transportation costs associated with warranty service, including shipment to and from our studio.
This warranty does not cover damage resulting from misuse, neglect, improper installation, unauthorized modification or repair, accidents, impact, or other causes outside normal use. Damage caused by the timepiece falling from the wall is not covered.
For safe installation, The Present must be mounted using the supplied hardware or other hardware appropriate for the wall surface and weight of the timepiece.
If a timepiece is damaged in a fall or another event not covered by this warranty, the movement may remain serviceable. When possible, we will offer repair or refurbishment of damaged components at the customer’s expense.